Please read these terms carefully before using our service
By accessing or using the HotelChat service, you agree to be bound by these Terms of Service. If you do not agree, you may not use the service. These terms apply to both hotel operators who subscribe to HotelChat and to guests who interact with a HotelChat-powered assistant.
HotelChat provides AI-powered guest communication assistants for independent hotels, accessible via WhatsApp and web chat. The service includes automated responses, real-time availability queries, staff alert notifications, and an admin dashboard for hotel operators.
Hotel operators who subscribe to HotelChat agree to:
You may not use HotelChat to:
HotelChat uses artificial intelligence to generate responses. While we strive for accuracy, AI-generated responses may occasionally be incomplete or incorrect. Hotel operators are responsible for ensuring the information provided to the AI assistant is accurate and up to date. HotelChat does not guarantee the accuracy of any response delivered to guests.
To the fullest extent permitted by law, HotelChat and its operator shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the service, including but not limited to lost revenue, missed bookings, or guest dissatisfaction resulting from AI responses.
All software, design, and content comprising the HotelChat platform are the property of HotelChat and its operator. Hotel operators retain ownership of their own hotel data and conversation history. You may not reproduce, distribute, or create derivative works from the HotelChat platform without prior written consent.
We reserve the right to suspend or terminate access to the service at any time, with or without notice, for conduct that violates these terms or that we determine to be harmful to the service, other users, or third parties. Hotel operators may terminate their subscription at any time by contacting us.
We may revise these terms at any time. The updated version will be posted at this URL with a new effective date. Continued use of the service after changes are posted constitutes acceptance of the revised terms.
For any questions regarding these terms, contact us at dubarrysascolombia@gmail.com.