Data Deletion Instructions

How to request the deletion of your personal data

What data we hold about you

If you have interacted with a HotelChat-powered assistant, we may hold the following data:

How to request deletion

To request the deletion of your data, follow these steps:

    What gets deleted

    Upon a verified deletion request, we will permanently delete:

    Automatic deletion

    Even without a request, all conversation data is automatically deleted after 6 months. Database backup copies are purged on a rolling 30-day cycle. If you are a TikTok Business Account user and revoke your authorization, your data will be deleted within 30 days of that revocation. You do not need to take any action for this to happen.

    Contact

    For any questions about your data or to follow up on a deletion request, contact us at dubarrysascolombia@gmail.com.